Reference

Your hotjili Account, Funded From Your Own Wallet

Send money in from bKash, Nagad, Rocket, Upay or a bank transfer, and take payouts back out the same way you put them in. Verification sits on the same screen as your wallet details, so one account panel covers the whole trail.

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hotjili Your hotjili Account, Funded From Your Own Wallet
hotjili Verify Your Account Before You Cash Out

Verify Your Account Before You Cash Out

We ask for verification once, and it protects the balance you have built up. A photo of your government ID, a quick selfie, and a wallet number registered in your own name are usually enough for us to match the account to a real person. That match is what stops someone else from pulling a payout to a number that is not

yours. You can upload documents from your phone camera straight into the account panel, and the status stays visible until it clears.

  • Open account checks — Go to your account panel and open the verification tab. Anything you upload stays attached to your profile, so you send a document once rather than repeatedly.
  • Send a clear ID photo — Use your government photo ID with all four corners inside the frame and no glare. Blurred or cropped images are the usual reason we ask for the document again.
  • Match the wallet name — The name on your bKash, Nagad or Rocket wallet must match the ID. If you changed your wallet registration recently, update it before you upload anything.
  • Watch the status line — The panel shows whether the check is waiting or done. You can still deposit and browse while it runs; only payout requests wait for the result.
hotjili Fund Your Account With bKash or Nagad

Fund Your Account With bKash or Nagad

Your deposit starts on the wallet page, not in a chat queue. You fund the account from the same phone you browse on, which is how most deposits reach us from Dhaka. Pick bKash, Nagad, Rocket, Upay or a bank transfer and we show the receiving number on the next screen. Complete the payment inside your own wallet app with your PIN,

then return and confirm the reference. That ID is what our team matches, so keep it handy. Once it clears, the amount lands in your account wallet.

  • Open the wallet page — Sign in and tap the deposit button in your account wallet. The screen lists the local rails we support: bKash, Nagad, Rocket, Upay and bank transfer.
  • Choose your rail — Pick the wallet you actually use. The receiving number and the reference field differ per rail, so copy them from the screen instead of reusing an old screenshot.
  • Send from your own app — Open bKash, Nagad or Rocket on the same phone, enter the number we showed, then confirm with your wallet PIN. Keep the transaction ID.
  • Confirm and read your balance — Return to the deposit screen, paste the transaction ID and submit. Your account wallet holds the line as pending until the reference is matched.
WALLET OPTIONS

Five Wallet Rails Inside Your Account

Five rails cover almost everyone we deal with. bKash and Nagad handle most mobile deposits, Rocket picks up the rest, Upay works when you would rather not touch your main wallet, and bank transfer suits larger amounts from a current account. Each rail has its own receiving number and reference format inside your account wallet, so read the screen rather than an old message. Availability depends on local law and eligible regions.

bKash The rail most of our Bangladesh deposits arrive on. Send from your own bKash app, keep the transaction ID, and paste it back on the deposit screen so we can match it.
Nagad Works the same way as bKash: we show a receiving number, you send from your Nagad app, then confirm the reference. Use a wallet registered in your own name.
Rocket Useful when Rocket is your main wallet. The number format differs from bKash and Nagad, so copy it from the deposit screen each time instead of reusing old details.
Upay A smaller rail for adding funds without touching your main wallet. Same flow each time: number from our screen, payment from your app, reference back to us.
Bank Transfer For larger amounts. Send from your own bank account, then upload the transfer slip or reference number in the deposit tab. The account name should match your profile.
hotjili Move Your Winnings Back to Your Wallet

Move Your Winnings Back to Your Wallet

Payouts go back the way they came in, which keeps the trail clean. Open the withdrawal tab, pick bKash, Nagad, Rocket or your bank, and enter the amount you want out. Before the request leaves our side we check that the wallet number is in your own name and matches the ID on file, so finish verification early rather than at the

moment you need money. You can follow the request status in the same tab, and a declined request always comes back with a reason rather than silence.

  • Open the payout tab — Sign in, head to withdrawals and check that the wallet listed is still the one you use. An old number is the most common reason a request stalls.
  • Enter the amount — Type the figure you want to move. The screen shows what is available to take out and what stays in play, so you decide before anything is sent.
  • Pass the account check — If your account is not verified yet, upload your ID here. The name on your bKash, Nagad or Rocket wallet has to match it exactly.
  • Track the request — Submit and watch the status line. If something needs a second look, our support team replies through the same account panel with the missing step.

What You Ask Us About Banking

Most banking questions we get come down to two things: where the money went, and why a payout is waiting. Both answers sit in your account panel, so read the status line before anything else. If it says pending, the reference has not matched yet. If it says declined, the reason is written beside it. The answers below cover the rest, and our support team picks up from that same panel when a case needs a person.

Open the deposit tab, choose bKash, copy the receiving number, then send from your own bKash app and paste the transaction ID back. Your balance updates once we match the reference.

bKash, Nagad, Rocket, Upay and bank transfer. We send back to the rail you used where possible, and the wallet name has to match your verified profile.

No, deposits go through first. Verification matters when you request a payout, so upload your ID and wallet details early instead of waiting for the moment you need the money.

A pending line means we have not matched your reference yet. Check the transaction ID you pasted, then message support from your account panel with a screenshot of the wallet receipt.

The deposit screen shows the smallest amount each rail accepts, because bKash, Nagad, Rocket and bank transfer do not all set the same starting point. Read the figure before you send.

You get a reason in the withdrawal tab, usually a name mismatch or an unverified document. Fix that step, then send the request again with the same wallet you used before.
Reference

Hotjili Banking

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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